Are deviated septum surgery covered by insurance? Understanding insurance coverage for this procedure is crucial for patients. Factors like the type of insurance plan, the specifics of the surgery, and medical necessity all play a role in determining if the procedure is covered. This comprehensive guide will explore the intricacies of insurance coverage for deviated septum surgery, helping patients navigate the process with confidence.
This discussion will cover the details of the procedure, the criteria insurance companies use for coverage, the impact of pre-existing conditions, and the steps involved in pre-authorization and appealing a denial. We’ll also address potential out-of-pocket costs and financial assistance options. Ultimately, this information empowers patients to make informed decisions about their care.
Insurance Coverage Overview

Insurance, it’s like a magical mystery tour, sometimes rewarding, sometimes baffling. Figuring out if your insurance will cover your deviated septum surgery can feel like navigating a maze, but fear not, intrepid explorer! This guide will demystify the process.Insurance companies are like picky eaters when it comes to medical procedures. They look at many factors, from your specific policy to the complexity of the surgery, and even the doctor’s reputation (yes, even doctors get ratings!).
Your medical history, pre-existing conditions, and the surgical technique used all play a role in their decision. It’s not always a straightforward “yes” or “no.”
Factors Influencing Insurance Decisions
Insurance companies meticulously analyze several factors before approving a medical procedure. This is not about being mean, but rather about making sure their financial commitment aligns with the benefits and risks involved.
- Policy specifics: Each policy has its own set of rules, like a secret club. Your plan’s deductible, copay, and out-of-pocket maximum will determine how much you pay and how much the insurance covers. A high deductible plan might leave you with a bigger chunk of the bill.
- Surgical complexity: A simple procedure will likely have a lower cost than a complex one. Insurance companies often look at the level of skill and resources required for the surgery. If it’s a straightforward case, they might be more willing to cover it.
- Pre-existing conditions: If you’ve had similar issues in the past, or have underlying conditions, insurance companies may have certain stipulations. They’ll look at whether the condition requires ongoing care and how it relates to the surgery.
- Doctor’s credentials: A highly skilled and experienced surgeon may have a positive impact on insurance approval. The surgeon’s reputation and track record could influence the decision.
Common Insurance Plan Types and Coverage
Insurance plans vary widely, and each one has its own unique coverage structure. Imagine different flavors of ice cream, each with its own taste and ingredients!
- Health Maintenance Organizations (HMOs): HMOs often require you to choose a primary care physician (PCP) who acts as your gatekeeper. You usually need a referral to see a specialist, and coverage for out-of-network care is often limited. Think of it like a limited-access restaurant, with a few choices but often with a pre-set menu.
- Preferred Provider Organizations (PPOs): PPOs offer more flexibility. You can see specialists directly without a referral, and out-of-network care is usually available, but at a higher cost. This is like a buffet with plenty of options, but the prices can vary greatly.
- Point-of-Service (POS) Plans: POS plans are a hybrid of HMO and PPO. You have a primary care physician, but more freedom to choose providers, but often with higher costs if you choose out-of-network care.
Insurance Provider Policies
Different insurance providers have different coverage policies, and their criteria for covering deviated septum surgery can vary greatly. It’s like comparing apples to oranges!
Insurance Plan Type | Typical Coverage for Deviated Septum Surgery |
---|---|
HMO | Usually requires a referral, potentially lower coverage for out-of-network care. |
PPO | More flexible, generally covers a larger percentage of the procedure, potentially covering out-of-network care. |
POS | Hybrid approach, more flexibility than HMO, but higher costs for out-of-network care. |
Medicare/Medicaid | Coverage varies based on specific plan and individual circumstances. It’s always a good idea to check directly with your provider. |
Deviated Septum Surgery Details
So, you’re thinking about getting your septum straightened? Well, buckle up buttercup, because this ain’t your grandma’s nose job. We’re diving deep into the world of deviated septum surgery, exploring the nitty-gritty details, the different types, and the potential pitfalls. Get ready to learn!This procedure is basically like a nose remodel, but with a bit more precision.
Surgeons use various techniques to reposition the cartilage and bone in your nasal septum, restoring proper airflow and relieving the symptoms associated with a deviated septum. Let’s break it down!
Surgical Procedure Overview
The surgical process for deviated septum correction varies depending on the severity of the deviation and the surgeon’s preference. Generally, it involves making small incisions inside the nose to access the septum. The surgeon then carefully reshapes the cartilage and bone, sometimes using specialized instruments to achieve the desired alignment. This might involve removing a portion of the deviated septum or repositioning the cartilage and bone fragments.
The goal is to create a straight septum that allows for proper airflow. Think of it like a tiny construction project happening inside your nose!
Types of Deviated Septum Surgery and Costs
There are a few approaches to deviated septum surgery. Open procedures, often involving a larger incision, are sometimes needed for more significant deviations. Closed procedures, using smaller incisions, are more common for less severe cases. The costs associated with these procedures can vary significantly depending on factors like the surgeon’s experience, the complexity of the case, and the specific techniques used.
You can expect costs to range from a few thousand to several thousand dollars, depending on the specifics.
Recovery Times for Different Procedures
Recovery times after deviated septum surgery can differ depending on the type of procedure and the individual’s healing rate. Generally, closed procedures have shorter recovery times than open procedures. Expect a few days of discomfort, some swelling, and possibly some bruising around the nose. You’ll likely need to avoid strenuous activities and follow your surgeon’s post-operative instructions carefully to ensure a smooth recovery.
Comparison of Surgical Approaches
Surgical Approach | Recovery Time (Approximate) | Potential Complications |
---|---|---|
Closed Procedure | 1-2 weeks | Swelling, bruising, minor discomfort, infection risk |
Open Procedure | 2-4 weeks | Swelling, bruising, discomfort, potential scarring, infection risk |
This table summarizes the different surgical approaches to deviated septum correction. The recovery time is an estimate and can vary depending on individual factors. Potential complications, while rare, can occur with any surgical procedure. Always discuss these with your surgeon before undergoing any procedure.
Insurance Coverage Criteria: Are Deviated Septum Surgery Covered By Insurance
Insurance companies, bless their cotton socks, aren’t just handing out money for every little sniffle. They’ve got a whole set of rules, like a complicated recipe, to figure out if your deviated septum surgery is worth the dough. It’s all about medical necessity, folks. Think of it as the insurance company’s “Is this surgery really needed?” checklist.Insurance companies scrutinize the need for the surgery based on the severity of the condition and its impact on daily life.
They don’t want to be paying for elective procedures when a simple saline rinse might do the trick. This is all about ensuring that resources are used wisely.
Medical Necessity Requirements
Insurance companies aren’t just looking for a runny nose. They want to see proof that the deviated septum is causing significant issues. Think of it like this: a mild deviation might be like a tiny bump on your nose, barely noticeable. But a severe deviation? That’s a mountain range blocking your airway.
The insurance company needs to see evidence of this mountain range, not just a tiny molehill. Chronic sinus infections, sleep apnea, or recurring headaches are often cited as compelling reasons. The medical documentation must clearly link the deviated septum to these symptoms, demonstrating that the surgery is the best course of action.
Examples of Medical Conditions Requiring Deviated Septum Surgery
Let’s look at some real-world scenarios where insurance might cough up the cash for this procedure.
- Chronic Sinusitis: Imagine your sinuses are a party with too many guests and not enough air circulation. A deviated septum can make the party cramped and lead to chronic infections. If medication and other treatments fail, surgery might be the ticket, and insurance might cover it if the doctor documents the need. This is a pretty common reason.
- Sleep Apnea: A deviated septum can block the airway, making it hard to breathe during sleep. This can lead to sleep apnea, and if that’s causing severe health issues like high blood pressure or heart problems, the insurance company might well approve the surgery, as long as it’s properly documented.
- Recurring Headaches: A deviated septum can put pressure on nerves and blood vessels, causing chronic headaches. If other treatments don’t work, surgery might be the only solution, and the insurance company will need to see the doctor’s assessment and recommendations.
Pre-Authorization Processes
Insurance companies aren’t just handing out money on a whim. They need to make sure the surgery is worth the investment. That’s where pre-authorization comes in. It’s like getting a ticket to ride the rollercoaster before getting on board. The doctor needs to submit a request to the insurance company, detailing the medical necessity of the surgery.
While insurance coverage for deviated septum surgery can vary significantly, it’s crucial to research individual policies. Navigating the complexities of healthcare coverage can be tricky, but knowing where to find local resources, like food banks in owensboro ky , can be equally important for well-being. Ultimately, understanding your insurance benefits and options is key to making informed decisions about any medical procedure, including a deviated septum surgery.
The insurance company reviews this request and decides whether to approve the procedure. If approved, it’s a green light for the surgery; otherwise, it’s a red flag, and you might need to explore alternative solutions. Insurance companies want to make sure the surgery is really the best option and that the doctor is following best practices.
Insurance Coverage Variations
Different insurance companies have different policies. Some might cover the surgery in full, while others might only cover a portion of the costs. It all comes down to the specific insurance plan.
Medical Condition | Potential Insurance Coverage |
---|---|
Chronic Sinusitis (Severe) | Likely covered, especially if other treatments failed. |
Sleep Apnea (Severe, affecting health) | Likely covered, especially if other treatments failed. |
Recurring Headaches (Severe, unresponsive to other treatments) | Potentially covered, depending on the insurance plan and severity. |
Minor Deviated Septum (Cosmetic concerns only) | Likely not covered. |
Factors Affecting Coverage Decisions

Insurance companies, they’re like picky eaters when it comes to covering your septum surgery. It’s not just about the procedure itself; a whole host of factors go into their decision-making process. Think of it as a complex menu with many ingredients influencing the final dish – coverage.
Patient’s Health History
Insurance companies take a close look at your health history. Chronic conditions, like asthma or allergies, can affect their decision. A history of frequent sinus infections might raise a red flag, as it could indicate a more complex issue than a simple deviated septum. They want to make sure the procedure is necessary and not just a cosmetic fix.
This helps them avoid unnecessary payouts.
Pre-Existing Conditions
Pre-existing conditions are a major consideration. If you’ve had a previous nasal surgery or chronic respiratory problems, the insurance company will likely scrutinize the necessity of the current procedure. They want to know if this is a new issue or a complication from a prior condition. They may require more documentation and possibly even a second opinion to justify the coverage.
Imagine a pre-existing condition as a “pre-approval” hurdle.
Surgeon’s Credentials and Facility
The surgeon’s experience and the facility’s reputation play a role. A board-certified otolaryngologist (ENT) with a strong track record of successful procedures will likely be favored by the insurance company. They want a surgeon with a good reputation and a well-equipped facility to minimize potential complications. It’s like looking for a trusted mechanic; you’d rather have one with a proven record.
The facility’s accreditation and safety protocols also matter.
Geographic Location
Geographic location can influence coverage decisions. Insurance companies may have different coverage guidelines in different regions. The cost of healthcare can vary, and insurance companies often adjust their coverage to reflect local market realities. Think of it as tailoring the menu to local tastes.
Impact of Various Factors on Coverage Decisions
Factor | Patient Age | Location | Impact on Coverage |
---|---|---|---|
Patient’s Health History | Younger patients (under 25) might have simpler cases, leading to easier approval. | Rural areas might have fewer in-network surgeons, potentially affecting coverage. | Insurance companies look at the patient’s overall health, not just the deviated septum. |
Pre-existing Conditions | Pre-existing conditions might be a more significant factor in older patients, requiring more justification. | Urban areas may have more competitive pricing for procedures, influencing coverage decisions. | Insurance companies often look for evidence of the condition’s impact on the deviated septum. |
Surgeon’s Credentials | Patients might get a better chance of coverage if the surgeon has experience with younger patients. | Patients in areas with limited ENT specialists might face challenges in finding a surgeon in network. | Insurance companies evaluate the surgeon’s qualifications and success rates. |
Geographic Location | The cost of healthcare varies with the patient’s location, impacting the premium and coverage. | The availability of specialists in certain regions influences coverage. | Insurance companies adjust coverage based on regional costs and the availability of facilities. |
Coverage Variations and Exclusions
Insurance companies, those mysterious entities, often have their own quirky ways of deciding what they’ll cover. It’s like trying to decipher a secret code – sometimes you get it, sometimes you’re left scratching your head. Understanding these variations and exclusions is key to navigating the often-confusing world of insurance.
Insurance Plan Exclusions
Insurance companies sometimes have specific plans that simply exclude deviated septum surgery. This isn’t always about being stingy; it often stems from the perceived risk or cost associated with the procedure. Think of it like a restaurant menu – some dishes are just not on the menu, and that’s the reality of insurance. This exclusion might be due to the perceived low frequency of the procedure or the belief that it is primarily a cosmetic procedure.
Reasons for Exclusions
Several factors contribute to insurance plans excluding or limiting coverage for deviated septum surgery. One key factor is the perceived lack of medical necessity. Insurance companies often weigh whether the procedure is truly required for health reasons or if it’s primarily for aesthetic reasons. If they deem it primarily cosmetic, coverage might be denied. Another factor is the potential for long-term complications.
The surgery carries some risk, and insurance companies might want to limit coverage for these risks. This also ties into the cost of the surgery and the possibility of future expenses related to potential complications.
Partial Coverage Scenarios
Sometimes, an insurance plan might cover a portion of the deviated septum surgery but not the entire cost. This often depends on whether the surgery is deemed medically necessary. For example, if the deviation is causing significant breathing problems, the insurance might cover a greater percentage of the procedure. If the patient has other underlying health issues that increase the risk, the percentage of coverage might be even lower.
It’s all about the specific circumstances and the insurer’s assessment.
Common Exclusions and Limitations
Insurance policies often have exclusions or limitations regarding pre-existing conditions. If the deviated septum was already present before the insurance coverage started, there might be limitations. Similarly, if the surgery is deemed elective or cosmetic, the coverage might be limited or excluded. The type of insurance plan also plays a significant role. Health maintenance organizations (HMOs) might have stricter guidelines compared to preferred provider organizations (PPOs).
Even the individual’s medical history plays a part in determining the extent of coverage.
Table of Potential Exclusions and Limitations
Exclusion/Limitation | Explanation | Example |
---|---|---|
Pre-existing conditions | Conditions present before insurance coverage begins may be excluded or have limited coverage. | A patient with a known deviated septum who obtains insurance after the condition has been diagnosed may encounter limitations. |
Elective procedures | Procedures deemed primarily cosmetic or elective might be excluded or have limited coverage. | If the deviated septum is not significantly impacting breathing, it might be considered an elective procedure. |
Out-of-network providers | Coverage might be reduced or excluded for procedures performed by providers not in the insurer’s network. | Using a surgeon outside the insurance network could lead to reduced coverage. |
Cosmetic procedures | Surgery primarily focused on improving appearance, not correcting a health problem, might be excluded. | Surgery for aesthetic reasons, even if the septum is deviated, might be excluded. |
Deductibles and co-pays | Insurance plans typically have deductibles and co-pays, which affect the out-of-pocket cost. | Even if the procedure is covered, the patient is responsible for a deductible and co-pay. |
Documentation and Pre-authorization
Alright, buckle up buttercups, because we’re diving into the sometimes-tricky world of insurance pre-authorization for deviated septum surgery. Think of it as the insurance company’s ‘permission slip’ – without it, your surgery might just vanish into thin air, like a sneeze in a crowded room. Let’s get this paperwork party started!
Importance of Proper Medical Documentation
Accurate medical documentation is crucial for successful insurance claims. It’s like providing the evidence that your septum needs a serious makeover. A clear, concise record of your symptoms, diagnosis, and the surgeon’s recommendation for surgery will significantly improve your chances of getting your surgery covered. Fuzzy notes and missing details are the enemy of insurance approvals – trust us, you don’t want to end up in a paperwork pickle!
Pre-authorization Process and its Impact on Coverage
Pre-authorization is the insurance company’s way of saying, “Hold your horses, we need to make sure this surgery is worthwhile and fits within our coverage guidelines.” Essentially, it’s a check-and-balance system to ensure the surgery is medically necessary and aligns with the insurer’s policy. Getting pre-authorization before the procedure is key, as it guarantees that your insurance will pick up the tab, or at least a significant chunk of it.
Step-by-Step Guide for Navigating Pre-authorization
Navigating the pre-authorization process can feel like a maze, but with a little guidance, you can find your way out. Here’s a simple, step-by-step guide:
- Gather the Necessary Documents: This is the first step. You need to collect your medical records, including the doctor’s letter recommending the surgery, the diagnosis of the deviated septum, and any supporting imaging or testing results.
- Contact Your Insurance Provider: Reach out to your insurance company to understand their pre-authorization requirements. This step is crucial to ensure you are providing the right documents and following the correct process. You’ll also find out what forms are required and the timeline for the process.
- Complete the Pre-authorization Form: This is where you’ll provide details about the surgery, the surgeon, and your insurance information. Make sure you fill it out completely and accurately. Mistakes can delay or deny your claim, so double-check everything.
- Submit the Documents: Once you’ve gathered the necessary documents and filled out the form, submit it to your insurance provider through the designated channels. Be sure to keep a copy for your records.
- Follow Up: After submission, stay in contact with your insurance company to track the status of your pre-authorization request. If there are any questions or additional documents needed, address them promptly. Knowing the status keeps you from getting cold feet.
Required Documentation for Pre-authorization
The necessary documentation for pre-authorization can vary depending on your insurance provider. However, common documents include:
- Medical Records: Comprehensive medical history, including past treatments, diagnoses, and any relevant medical imaging.
- Physician’s Letter: A letter from your doctor recommending the surgery, justifying the medical necessity, and detailing the surgical plan. It’s essentially the surgeon’s pitch to the insurance company.
- Imaging Results: X-rays, CT scans, or MRI scans of your nose and sinuses. These visual aids will show the insurance company the extent of the deviation.
- Insurance Information: Your policy details and the relevant contact information for pre-authorization.
Pre-authorization Flow Chart for Deviated Septum Surgery
Step | Action | Timeline | Required Documents |
---|---|---|---|
1 | Gather necessary documents | 1-2 days | Medical records, doctor’s letter, imaging results |
2 | Contact insurance company | 1-2 days | Insurance information |
3 | Complete pre-authorization form | 1 day | All collected documents |
4 | Submit documents | 1-2 business days | Completed form and all documents |
5 | Follow up | Ongoing | Keep in touch with insurance company |
Appealing Coverage Decisions
Ugh, insurance companies. They’re like those tricky riddles you can’t figure out. So, your deviated septum surgery got denied? Don’t fret, friend! Appealing a decision isn’t rocket science (though it might feel like it sometimes). It’s a process, and understanding the steps can make a big difference.
The Appeal Process: A Step-by-Step Guide
Appealing a denied claim isn’t just about shouting. It’s about presenting a well-structured case. You need to show the insurance company why your surgery is medically necessary and fits within their coverage guidelines.
- Review the Denial Letter Carefully: This is the first step. You need to understand
-exactly* why your claim was denied. Highlight the specific reasons and keep notes on each point. They might say something like, “The procedure is not medically necessary,” or “It’s not a covered benefit.” Identify the specific language used and the policy section it references. This is your ammunition! - Gather Supporting Documentation: This is the meat and potatoes of your appeal. You need to prove your case. Gather your medical records, including the physician’s report, imaging results (X-rays, CT scans), and any relevant correspondence with your doctor. A letter from your physician explaining the medical necessity and the expected outcomes is crucial. A good physician’s letter will help your case.
Think of it as a lawyer for your health!
- Compose a Formal Appeal Letter: Address the letter to the appropriate insurance department. Clearly state the reason for the appeal and provide detailed explanations of why the denial was incorrect. Reference the specific policy provisions and attach all your supporting documents. Be polite, but firm. They need to understand your perspective.
Use clear and concise language; avoid jargon.
- Follow Up and Track the Appeal: Keep tabs on your appeal’s progress. Send follow-up emails or letters if you don’t receive a response within the stipulated timeframe. Maintain a record of all communication with the insurance company. Remember, persistence is key.
The Role of Patient Advocates
Sometimes, navigating insurance jargon and paperwork can feel like climbing Mount Everest. Patient advocates can be a huge help. They’re experts at understanding insurance policies and can guide you through the appeal process. They’re like your personal sherpa on this insurance mountain.
Wondering if insurance covers deviated septum surgery? It truly depends on the specifics of your plan. While some policies might cover the procedure, others might not. Crafting the perfect hard candy, like in this delightful lorann oil hard candy recipe , involves careful measurements and precise steps. Similarly, determining insurance coverage for a deviated septum procedure requires understanding the specifics of your policy and doctor’s recommendation.
- Advocates as Experts: Patient advocates have a deep understanding of insurance coverage. They can identify potential loopholes in the denial and tailor your appeal to maximize your chances of success.
- Navigating the Maze: Insurance policies can be complex. Patient advocates can help you understand the policy’s specifics and what you need to include in your appeal.
- Supporting Documentation: Patient advocates can help ensure your documentation is complete and accurately presented, increasing your chances of a favorable outcome.
Examples of Successful Appeals
One patient successfully appealed a denial by providing detailed records demonstrating the impact of their deviated septum on their sleep quality and daily life. Another patient highlighted the physician’s opinion, demonstrating the urgent need for the procedure. These examples show that a strong case, backed by supporting documents, can significantly improve your chances of winning your appeal. Success stories show that it’s not impossible to win!
Appeal Process Table
Step | Description |
---|---|
1 | Review denial letter, identify reasons. |
2 | Gather medical records, doctor’s letter, imaging. |
3 | Draft a formal appeal letter. |
4 | Follow up with insurance company, track progress. |
Additional Considerations
So, you’re considering deviated septum surgery? Fantastic! But let’s talk about the elephant in the room… the potential financial hit. It’s not just about insurance coverage, it’s about the whole picture. We’ll dive into out-of-pocket costs, financial assistance, ways to reduce expenses, and even how this might impact your insurance premiums in the long run.
Buckle up, buttercup!
Potential Out-of-Pocket Costs
Insurance rarely covers everything. Expect to pay for deductibles, co-pays, and coinsurance. These can add up quickly, like a runaway shopping spree on a Friday night. For example, if your deductible is $2,000 and your co-insurance is 20%, you’re looking at a significant chunk coming out of your pocket. Pre-authorization and detailed estimates are crucial to know what to expect.
Financial Assistance Programs
Many organizations offer financial assistance programs for medical procedures. These programs can provide grants, scholarships, or payment plans to help bridge the gap between insurance coverage and the full cost. They often consider factors like income, family size, and medical history to determine eligibility.
Options to Reduce Costs, Are deviated septum surgery covered by insurance
Explore all avenues to lower your out-of-pocket expenses. Consider a high-deductible health plan (HDHP) if your income allows, and make sure you max out your health savings account (HSA) to potentially reduce your tax burden. Shop around for lower cost providers, or consider seeking care at a facility with a lower overall price point. Negotiating with the facility or insurance provider for a better deal can also be a worthwhile strategy.
Potential Long-Term Effects on Insurance Premiums
Unfortunately, a significant out-of-pocket expense can potentially impact your insurance premiums in the future. It’s not a guaranteed increase, but the increased cost of your claim might influence your premium in the coming years. This is something to consider as part of your long-term financial planning.
Financial Assistance Programs: A Closer Look
Program | Eligibility Criteria | Examples |
---|---|---|
Patient Assistance Programs | Usually based on income and financial need. Check specific program requirements. | Specific programs often have websites that detail eligibility. |
Hospital Financial Assistance | Most hospitals have financial assistance programs. Check with the hospital’s financial services department. | Contact the financial services department of the hospital where you will be undergoing the surgery. |
Nonprofit Organizations | Focus on patient support. Eligibility often depends on specific criteria of the organization. | Look for charities or organizations that offer assistance with medical costs. |
Financial assistance is not a guarantee, and eligibility criteria can vary significantly between programs.
Final Review
In conclusion, determining if deviated septum surgery is covered by insurance requires careful consideration of various factors. Understanding the specifics of your insurance plan, the procedure details, and the medical necessity are key steps. By understanding the process, patients can effectively navigate the pre-authorization process, potentially appeal denials, and make informed choices about their healthcare decisions. Remember to thoroughly document everything and seek support if needed.
Clarifying Questions
Does my insurance cover the entire cost of the surgery?
Insurance coverage varies greatly. Some plans may cover the entire cost, while others may only cover a portion or not cover it at all. It depends on your specific plan and the medical necessity of the procedure.
What are some common reasons for insurance to deny coverage?
Insurance companies may deny coverage if the surgery isn’t deemed medically necessary, if the procedure is not pre-authorized, or if the patient’s health history raises concerns. There may be other specific reasons as well.
How long does the pre-authorization process usually take?
The timeframe for pre-authorization varies significantly depending on the insurance company and the complexity of the case. Some insurance companies have quicker processing times than others. It’s best to contact your insurance provider for specific details.
What if my insurance denies coverage for the surgery?
If your insurance denies coverage, you have the right to appeal the decision. You will need to provide supporting documentation and follow the appeal process Artikeld by your insurance company.